Summary
Alexander Babenchuk is a Managing Director and operations-tech hybrid with two decades of hands-on experience running law firms and medical practices, specializing in personal injury and mass torts. He builds intake automation, CRMs, AI chatbots, and offshore contact centers that measurably boost conversion—examples include a 25% lift in signed PI cases and a 3x reduction in AR. Comfortable as a fractional COO/CMO, he combines product-minded automation with finance-savvy tracking so firms finally know their true cost-per-case or cost-per-patient. He’s launched BPO operations from scratch (including a Puerto Rico contact center) and has repeatedly turned manual, leaky intake flows into predictable, fast-response systems. Not obvious from the title: he also codes and built bespoke practice management and automation software used across PI, no-fault, and debt-collection workflows. Based in West Palm Beach, he blends agency growth tactics with deep legal operations experience to scale revenue while cutting overhead.
10 years of coding experience
Business Administration, Business Administration at City University of New York-Baruch College
City University of New York-John Jay College of Criminal Justice
Springboard
JAMES MADISON HIGH SCHOOL
English, Russian, Spanish