Alexander Griffin
IT Support Specialist at FOCUS Engineering, inc.
Phoenix, Arizona, United States
Summary
🤩
Rockstar🎓
Top SchoolAlexander Griffin is an experienced IT Support Specialist with 12 years in technical support and customer-facing roles, currently providing IT services at FOCUS Engineering in Phoenix. He brings deep hands-on troubleshooting skills honed since early roles at Nagios, where he supported monitoring products and helped resolve complex customer issues. Comfortable bridging technical and non-technical stakeholders, he leverages a linguistics background to communicate clearly and translate user needs into practical solutions. Known for steady long-term engagement rather than rapid company-hopping, he focuses on reliable operations and continuous improvement. Based in Phoenix, he combines enterprise support experience with a collaborative mindset to reduce downtime and streamline IT workflows. Outside of formal profiles, he emphasizes durable problem solving and user-centered support practices that scale across teams.
12 years of coding experience
Bachelor of Arts - BA, Linguistics, Bachelor of Arts - BA, Linguistics at University of Minnesota
Github Skills (200)
nix10
tailscale10
wireguard10
vim10
backblaze10
rsync10
backup10
xmonad10
multiple-languages10
window-manager10
encryption10
sftp10
haskell10
vpn10
nixos10
Programming languages (21)
Github contributions (5)
axgfn/edwina
Aug 2019 - Dec 2022
Dynamic window manager for Emacs – GitHub mirror
Contributions:54 commits, 1 PR, 32 pushes in 3 years 4 months
emacswindow-manager
nonguix/nonguix
May 2019 - Oct 2020
Nonguix mirror – pull requests ignored, please use upstream for that
Contributions:516 commits, 738 pushes, 38 branches in 1 year 5 months
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