Alexander Lehnbom
Support Manager at Shakepay
Calgary, Alberta, Canada
Summary
👤
Senior🎓
Top SchoolAlexander Lehnbom is a seasoned support leader with a decade of hands-on IT and customer-facing experience, currently managing Support at Shakepay in Calgary. He progressed rapidly through technical support roles to management, combining frontline troubleshooting with people leadership across fintech and enterprise environments. His background spans system administration, Linux, front-end web development with React, and AI fundamentals, giving him a unique ability to translate technical complexity into clear customer outcomes. Alexander has worked internationally, including roles in Sweden and Canada, and brings practical consulting experience from both healthcare and utilities sectors. He emphasizes continual learning—completing programs from Linköping University and IT-Högskolan—and pairs that with real-world escalation management and process improvement. Known for blending technical curiosity with calm, customer-first service, he often bridges gaps between engineering and support to drive faster, more empathetic resolutions.
11 years of coding experience
3 years of employment as a software developer
Linux, Linux at Valla FolkhögskolaJohns Hopkins UniversityProgramming, Programming at IT-HögskolanFront End Development, Front End Development at SundsgardenElements of AI, Elements of AI at Linköping UniversityWeb/Multimedia Management and Webmaster, Web/Multimedia Management and Webmaster at Sundsgårdens folkhögskola
Github Skills (82)
seq10
authentication10
raycasting10
portal10
openid10
searchable10
recompose10
elasticsearch-plugin9
cancer-genomics9
gdc9
file-metadata9
redux9
bioinformatics9
identity-provider9
oauth9
Programming languages (13)
Github contributions (5)
icgc-argo/workflow-ui
Dec 2019 - Sep 2021
Contributions:3 releases, 23 reviews, 89 PRs in 1 year 9 months
lepsalex/Pulsar-POC
Apr 2019 - Jul 2019
A quick proof-of-concept to demonstrate apache pulsar capabilities and the general advantages of a microservice arch.
Contributions:28 commits, 22 pushes, 1 branch in 3 months
apache-pulsarmicroservices
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