Alexander Miller
Technical Writer at Genesys
Cincinnati, Ohio, United States
Summary
👤
Senior🎓
Top SchoolAlexander Miller is a technical writer and IT professional in Cincinnati with eight years of hands-on experience translating complex technical systems into clear documentation and user-facing content. He moved from frontline desktop and incident support roles through senior support engineering into his current writing role at Genesys, giving him deep operational insight into enterprise IT, networking, and compliance. Outside work he runs KeyboardDweebs.net and contributes firmware code to the KMK Python keyboard project, blending embedded/IoT development with a passion for custom mechanical keyboards. That maker background informs practical, hardware-aware documentation and firmware-guides that resonate with engineers and hobbyists alike. Known for keeping first-contact resolution rates high in support roles, he brings pragmatic problem-solving and a user-first mindset to technical communication. Based in Cincinnati, he combines broad IT operational experience with niche open-source firmware contributions to produce highly actionable technical content.
8 years of coding experience
5 years of employment as a software developer
Core 40, Core 40 at East Central High School
Github Skills (8)
firmware10
python10
keyboard10
microcontroller9
arm9
adafruit-circuit-python8
py8
stm5
Programming languages (4)
Github contributions (5)
KMKfw/kmk_firmware
May 2022 - May 2022
Clackety Keyboards Powered by Python
Role in this project:
Embedded Systems Engineer / IoT Developer
Embedded Systems Engineer / IoT DeveloperContributions:8 reviews, 10 commits, 8 PRs in 1 day
Contributions summary:Alexander primarily contributes to the firmware development for a custom keyboard, as indicated by the addition of a new keyboard layout for a "Crowboard" and other associated changes. Their work involves modifying keymaps, module integrations, and pin configurations specific to the hardware. The commits demonstrate a strong focus on configuring the keyboard's firmware using Python and the KMK framework for microcontroller interaction.
rp2040samd51keyboardsnrf52840python
doesntfazer/CrowBoard
Apr 2022 - Nov 2022
Contributions:67 commits, 38 pushes, 2 comments in 6 months
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