Tecnico De Operações Pleno at Integra7 integradora de soluções
São Paulo, Brazil
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Summary
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Senior
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Top School
Alexander Soares is an experienced IT support leader based in São Paulo with a decade in technical roles and over five years focused on systems and network monitoring. As Líder de Suporte Técnico at Stefanini Group he combines hands-on incident resolution (Zabbix, Grafana, Digifort) with access management (AD) and process optimization, maintaining 95% SLA and customer satisfaction metrics. He brings practical ITSM discipline, multi-channel support expertise and a track record of building operational documentation that reduces onboarding time. Currently pursuing a postgraduate in IT Management and preparing for CCNA, he pairs people leadership with continual upskilling in networking and infrastructure. An often-overlooked strength is his blend of field-level hardware/network troubleshooting and supervisory reporting—bridging tactical fixes with strategic process improvements.
10 years of coding experience
Tecnólogo Analise e Desenvolvimento de Sistemas, Tecnólogo Analise e Desenvolvimento de Sistemas at Universidade São Judas Tadeu(UNIMONTE)
Gestão de Pessoas com Ênfase em Liderança Organizacional, Gestão de Pessoas com Ênfase em Liderança Organizacional at Centro Universitário SENAC de Santos
cross-platform BarcodeScanner for Cordova / PhoneGap
Contributions:90 pushes in 19 days
cordovaandroidcross-platformean13barcodescanner
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