Summary
Alexandra Norcross is a Director of Operations in Austin with over two decades of software experience and 11 years in progressive leadership roles, blending hands-on iOS and web development with strategic project and marketing leadership. She specializes in agile, lean delivery of internal and customer-facing systems—CRMs, HRIS/payroll, e-commerce and data-driven insurance tooling—often translating complex requirements into pragmatic, low-failure implementations. Her background includes building award-recognized actuarial software and shipping native iOS apps, giving her a rare mix of product-minded UX skills and deep operational rigor. Known for clear stakeholder communication and practical self-serve training materials, she consistently reduces rollout friction and empowers teams to operate autonomously.
11 years of coding experience
24 years of employment as a software developer
Interaction Design, Interaction Design at University of California San Diego (Coursera)
Bachelor of Arts (B.A.), Mathematics, Bachelor of Arts (B.A.), Mathematics at Cornell University
Certificate, iOS Development, Certificate, iOS Development at Code Fellows
Professional Education, Agile: A Hands-On Introduction to Product Development, Professional Education, Agile: A Hands-On Introduction to Product Development at Stanford University