Alexandre Beloin
Director Of Customer Support at Aurora mScope Inc
Longueuil, Quebec, Canada
Summary
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RockstarAlexandre Beloin is a customer support leader and hands-on software engineer with 12 years of experience, currently directing Customer Support at Aurora mScope and running his own consultancy. He blends technical depth in backend and full-stack development—contributing to notable open-source media projects like Jellyfin and Emby—with operational leadership supporting product reliability and cross-platform deployments. Alexandre’s engineering work focuses on robustness: fixing Linux-specific bugs, improving FFmpeg and SQLite integrations, and hardening exception handling and DevOps scripts. He also has experience tackling web automation challenges, contributing backend fixes to FlareSolverr for Cloudflare challenge handling and improving debugging and logging. Comfortable switching between code-level troubleshooting and customer-facing support, he brings an uncommon mix of developer empathy and production support discipline. Based in Longueuil, Quebec, he leverages this hybrid skillset to reduce incident cycles and translate complex technical issues into clear customer outcomes.
12 years of coding experience
Github Skills (48)
git10
puppeteer10
javascript10
cloudflare10
sqlite10
multiplatform10
back-end-development10
python10
net10
configuration-management10
linux10
dotnet10
user-interface10
cross-platform10
ffmpeg10
Programming languages (6)
Github contributions (5)
SiCKRAGE/SiCKRAGE
Jan 2015 - Apr 2015
Mirror of OFFICIAL SiCKRAGE
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:647 commits, 614 PRs, 397 pushes in 3 months
Contributions summary:Alexandre primarily focused on improving the front-end user interface and fixing bugs related to Javascript and CSS. They updated external Javascript libraries to resolve tooltips, fix issues with the "next show" button, improve navigation, and address other user interface-related issues. The user also made changes to the backend code fixing some issues and added a new feature like the ability to modify the Transmission's RPC url.
nzbtorrentsickbeardseasonepisode
FlareSolverr/FlareSolverr
Dec 2020 - Dec 2020
Proxy server to bypass Cloudflare protection
Role in this project:Back-end Developer
Back-end DeveloperContributions:6 commits, 2 PRs, 4 pushes in 5 days
Contributions summary:Alexandre primarily contributed to the back-end logic of the `flaresolverr` project, which involves bypassing Cloudflare protection. Their commits show a focus on resolving Cloudflare challenges by implementing specific methods like intercepting the response to get cookies. Additionally, they updated the user agent and enhanced the logging to improve debugging. Several commits focused on handling challenges, including captcha solvers, and error handling.
cloudflareproxy-serverpuppeteerproxychrome
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