Alexandre Colonna
Incident Problem Manager Crédit Agricole GIP at Capgemini
Greater Paris Metropolitan Region France
Summary
👤
Senior🎓
Top SchoolAlexandre Colonna is an experienced IT service management professional with over 17 years in operational production and 11 years in direct technical roles, currently serving as Incident Problem Manager for Crédit Agricole GIP via Capgemini. He combines strong ITIL practice—change, configuration and service request management—with hands-on operations know-how from roles spanning supervision integration to senior operations engineering. Known for autonomy, rigor and adaptability, he excels at bridging support structures, technical transitions and project delivery while maintaining solid stakeholder relationships. Based in Greater Paris, he brings practical depth in stabilizing services and orchestrating post-incident improvements that reduce recurrence and operational risk.
11 years of coding experience
3 years of employment as a software developer
Licence niveau II, Administrateur Micro-Informatique, Licence niveau II, Administrateur Micro-Informatique at GRETA
Github Skills (22)
sensu10
nagios10
icinga9
monitoring7
domoticz7
meter6
django6
perl5
plugin5
autoconf5
health5
python5
zabbix4
gocd3
snmp3
Programming languages (5)
Github contributions (5)
arigaud/Home
Jun 2015 - Mar 2018
Contributions:6 commits, 3 PRs, 5 pushes in 2 years 9 months
arigaud/Monitoring
Apr 2015 - Aug 2017
Contributions:11 pushes in 2 years 5 months
nagiosicingamonitoringmonitoring-plugins
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