Alexandre Lacoste

Staff Research Scientist at ServiceNow

Montreal, Quebec, Canada
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Summary

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Alexandre Lacoste is a Staff Research Scientist based in Montreal with 12 years of experience driving AI and research-first engineering at ServiceNow and prior software engineering at Google. He holds advanced degrees in computer science and AI from Université Laval and Université de Montréal and completed a PhD that underpins his long-term focus on principled ML research and productization. Alexandre has transitioned from hardware and control systems early in his career (designing efficient PMSM motor controllers) into large-scale AI research and engineering, giving him a rare blend of applied systems thinking and theoretical depth. At ServiceNow Research he progressed from Senior to Staff Research Scientist, leading work that bridges research prototypes and production-grade AI features. Colleagues describe him as a pragmatic scientist who ships robust solutions and mentors teams to turn complex research into reliable products.
code12 years of coding experience
job13 years of employment as a software developer
bookcégep andré laurendeau
bookPh.D Computer Science, Ph.D Computer Science at Laval University
bookPhD computer science, PhD computer science at Université Laval
bookBachelor of Science - BS, Bachelor of Science - BS at Université de Montréal
bookM.Sc Computer Science, M.Sc Computer Science at University of Montreal
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Github Skills (64)

dataset-generation10
benchmark10
dataset-generator10
testing10
servicenow10
benchmarking10
llm10
agent10
ai10
torchvision10
prompting10
evaluation-framework10
pre-trained-model9
ui-components9
earth-observation9

Programming languages (1)

Python

Github contributions (5)

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ServiceNow/AgentLab

Jun 2024 - Jan 2026

AgentLab: An open-source framework for developing, testing, and benchmarking web agents on diverse tasks, designed for scalability and reproducibility.
Contributions:132 reviews, 105 PRs, 275 pushes in 1 year 7 months
benchmarkingtestingagentsbenchmarkevaluation-framework
ServiceNow/synbols

Feb 2020 - Aug 2021

The Synbols dataset generator is a ServiceNow Research project that was started at Element AI.
Contributions:12 reviews, 294 commits, 13 PRs in 1 year 6 months
aidataset-generatorservicenowmachine-learningdataset
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