Summary
Alexandre Xavier is a senior delivery and product leader with over two decades of hands-on experience orchestrating software development, IT governance, and digital transformation across industries from telecom and finance to public administration. Currently Sr. Manager Delivery at TELUS Digital, he leads AI-driven initiatives—particularly Generative AI and LLM-powered co-pilots for CCaaS—and guides Delivery Leads through discovery, design and deployment. He has a strong track record at global companies like Dell and Meta, where he managed complex product ecosystems (CCE) and applied SAFe/Agile, BDD/TDD and DevOps practices to improve NPS and operational transparency. Alexandre blends strategic roadmap and KPI discipline (OKRs) with tactical backlog prioritization and stakeholder alignment, and brings experience implementing IT governance and LGPD compliance in municipal government. An experienced speaker and educator (professor of Geomatics at UFES campus Alegre), he pairs academic rigor with pragmatic product delivery. Colleagues describe him as empathy-driven, relentlessly focused on continuous improvement, and adept at translating emerging technologies into measurable business value.
8 years of coding experience
19 years of employment as a software developer
System Analysis Specialist, Information Technology, System Analysis Specialist, Information Technology at Universidade do Vale do Rio dos Sinos
Master of Science - MS, Management Information Systems, General, A, Master of Science - MS, Management Information Systems, General, A at Federal University of Rio Grande do Sul
English, Portuguese, Italian, Spanish