Alexey Smolyanyy
Manager, Technical Account Management at Wiz
Marlton, New Jersey, United States
Summary
👤
Senior🎓
Top SchoolAlexey Smolyanyy is a seasoned customer success and technical account management leader with 20+ years in SaaS and tech infrastructure and a master's in computer science. He built and scaled Enterprise Customer Success at Redis—creating QBRs, onboarding, and product-adoption analytics—from founding contributor to Director while maintaining 90%+ team retention and zero attrition among hires. Known for a data-driven, AI-enabled approach to customer engagement, he translates usage insights into product improvements and measurable ARR expansion. Prior roles at Amdocs and Comverse show deep experience building large support and professional services organizations, driving operational efficiencies and multi-million-dollar wins. Based in Marlton, NJ, Alexey combines hands-on technical roots with strategic negotiation and people development, often surfacing process-level changes that reduce costs and accelerate time-to-resolution.
8 years of coding experience
18 years of employment as a software developer
Master's degree Computer Science, Master's degree Computer Science at Kuban State University of Technology (KubSUT)
English, Russian
Github Skills (38)
grafana-plugin9
redis-database8
dashboard8
monitoring8
mysql8
visualization7
analytics7
grafana7
prometheus7
elasticsearch7
data-visualization7
go6
visualize6
redis6
iota6
Programming languages (6)
Github contributions (5)
RedisTimeSeries/redis-weather
Jul 2020 - Dec 2020
Contributions:12 commits, 8 pushes, 1 branch in 4 months
redistimeseriesgrafana
RedisGrafana/redis-coronavirus-map
Sep 2020 - Sep 2020
Contributions:2 commits, 1 push, 1 branch in 1 day
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