Technicien Support Informatique Centre De Service Téléphonique Ville De Paris
Paris, Ile-de-France
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Summary
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Senior
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Top School
Alexis Behier is an experienced IT support technician and former full‑stack developer with nine years in tech, currently ensuring continuity of digital services for municipal staff at the Ville de Paris helpdesk. He combines hands-on level 1–2 troubleshooting across Windows, Office 365, Citrix, VPN and printers with structured incident documentation, ITSM ticketing and user training. His background as a developer and master's in embedded systems gives him an analytical edge for automations, migrations and process improvements that reduce repeat incidents. Comfortable bridging technical teams and non‑technical users, he also authors user-facing tutorials and runs cybersecurity awareness initiatives. Based in Paris, Alexis brings a pragmatic, developer-informed approach to operational support and service improvement.
9 years of coding experience
3 years of employment as a software developer
Master 2 (M2 Mention Bien) Informatique des Systèmes Embarqués, Master 2 (M2 Mention Bien) Informatique des Systèmes Embarqués at Université Paris 8
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Alexis Behier - Technicien Support Informatique Centre De Service Téléphonique Ville De Paris