Ali Adil
Technical Support Manager at Autonomic
Mississauga, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolAli Adil is a Technical Support Manager with a decade of experience bridging software engineering and customer-facing operations in fintech and cloud environments. He has progressed from hands-on development and DevOps—contributing bug fixes and new features to OpenStack Trove—to leading teams that deliver reliable support, monitoring, and automation at scale. Known for creating practical tooling and dashboards (Grafana, Python scripts, SFTP/DB monitors) he reduces toil and improves SLA outcomes while coaching and hiring at scale. Comfortable both writing code and shaping operational processes, he has a track record of turning integration challenges into repeatable workflows that non-developers can maintain. Based in Mississauga, he combines technical depth with people-focused leadership and a habit of shipping small, high-impact automations that quietly elevate team performance.
10 years of coding experience
12 years of employment as a software developer
Bachelor, Software Engineering, Bachelor, Software Engineering at McMaster University
Github Skills (10)
database-management10
openstack10
postgresql10
python10
devops9
backup9
command-line-interface8
command-line8
cli8
testing8
Programming languages (2)
Github contributions (5)
openstack/trove
May 2016 - Oct 2016
OpenStack Database As A Service (Trove). Mirror of code maintained at opendev.org.
Role in this project:
Back-end Developer & DevOps Engineer
Back-end Developer & DevOps EngineerContributions:6 commits in 5 months
Contributions summary:Ali primarily contributed to bug fixes, code improvements, and the addition of new features within the OpenStack Trove project. Their work involved correcting grammatical errors in log messages and comments, enhancing instance and cluster management logic, and introducing new functionality like the '--incremental' flag for backups and the force-delete/reset-status commands. The user also addressed issues related to orphaned volumes during instance deletion and integrated changes impacting the database-as-a-service functionality of the project.
trovedatabase-as-a-serviceas-a-serviceopendevdatabase
aliaadil/scripts
Jun 2017 - Dec 2018
Contributions:3 pushes, 1 branch in 1 year 6 months
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