Pr. Customer Success Engineer, Cortex XSOAR at Palo Alto Networks
Missoula, Montana, United States
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Summary
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Ali Sawyer is a Principal Customer Success Engineer specializing in Cortex XSOAR at Palo Alto Networks with four years of focused experience automating security operations and incident response. He built his expertise transitioning from hands-on digital forensics and IR at LMG Security to security automation roles at Providence and Palo Alto, helping organizations turn complex threat workflows into reliable, automated playbooks. Based in Missoula, Montana, Ali combines practical incident investigation experience—ranging from ransomware to business email compromise—with deep product knowledge to accelerate customer time-to-value. He has a CS degree from Columbia and a track record of prototyping scalable solutions (including a NoSQL prototype at IBM), signaling comfort at the intersection of software engineering and security operations. Notably, Ali’s background blends technical consulting, SOAR implementation, and on-the-ground IR leadership, making him effective at both strategy and hands-on execution.
4 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (BA) Computer Science Women's and Gender Studies, Bachelor of Arts (BA) Computer Science Women's and Gender Studies at Columbia University in the City of New York
Demisto is now Cortex XSOAR. Automate and orchestrate your Security Operations with Cortex XSOAR's ever-growing Content Repository. Pull Requests are always welcome and highly appreciated!
Contributions:225 pushes, 47 branches in 3 years 5 months
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Ali Sawyer - Pr. Customer Success Engineer, Cortex XSOAR at Palo Alto Networks