Alice Ng
Fraud Strategy And Analytics Director
Florida, United States
Summary
👤
Senior🎓
Top SchoolAlice Ng is a fraud strategy and analytics leader with over two decades of experience building detection, governance, and recovery programs across retail banking and transaction services. Currently directing fraud strategy at USAA, she focuses on scam, mule, and claim abuse mitigation while blending analytics, process design, and technology investment decisions. Her background includes regional and global leadership roles at Citigroup where she led fraud tool deployments, process integration for APAC/EMEA, and enterprise-wide fraud requirements. Skilled in MIS/dashboarding, monitoring, chargeback and recovery, and policy-driven controls, she translates complex risk signals into operational playbooks and measurable outcomes. Based in Florida, she pairs deep institutional fraud domain knowledge with a data-curious mindset—aptly reflected in her GitHub bio that hints at finding the art in data. Colleagues describe her as a pragmatic strategist who bridges technical implementations and business risk priorities to reduce loss and strengthen controls.
8 years of coding experience
8 years of employment as a software developer
Bachelor of Science - BS, Information Technology, Bachelor of Science - BS, Information Technology at Charles Sturt University
Github Skills (3)
react4
visualize4
electron2
Programming languages (2)
Github contributions (5)
nhbaotran/nhbaotran.github.io
Apr 2020 - Jun 2023
Contributions:8 pushes, 1 branch in 3 years 2 months
nhbaotran/R-facebook-network-analysis
Nov 2017 - Jun 2019
Contributions:1 push in 1 year 6 months
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