Alicia Bertsch

Business System Analyst at Prudential Financial

Jersey City, New Jersey, United States
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Summary

👤
Senior
🎓
Top School
Alicia Bertsch is a business-savvy software professional with 11 years of experience who transitioned from full‑stack development into business systems analysis at Prudential, blending technical delivery with product-focused outcomes. She holds an MBA and AWS Cloud Practitioner certification, and brings practical experience across Java, JavaScript/React, SpringBoot and Node.js from roles that emphasized end-to-end QA, automation, and collaborative feature delivery. Alicia has contributed to the well-known BIG-bench project as an ML engineer, improving evaluation metrics—an uncommon bridge between enterprise engineering and open-source AI benchmarking. Based in Jersey City, she pairs disciplined organizational and communication skills with a background in fitness coaching, which informs her team leadership, adaptability, and commitment to creating healthier, more effective workplaces.
code10 years of coding experience
job4 years of employment as a software developer
bookMaster of Business Administration - MBA, Master of Business Administration - MBA at American University
bookBachelor of Science - BS Kinesiology and Exercise Science, Bachelor of Science - BS Kinesiology and Exercise Science at Michigan State University
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Github Skills (7)

workbench10
machine-learning10
testbench10
python10
nlp9
testing7
pytest7

Programming languages (3)

HTMLJupyter NotebookPython

Github contributions (5)

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google/BIG-bench

May 2021 - Jul 2021

Beyond the Imitation Game collaborative benchmark for measuring and extrapolating the capabilities of language models
Role in this project:
userML Engineer
Contributions:29 commits, 2 PRs, 10 comments in 2 months
Contributions summary:Alicia's contributions primarily involve modifications and enhancements to the BBQ-Lite task within the BigBench project. The code changes focus on refining the evaluation metrics, including the implementation of group-wise difference scores and adjusting how accuracy is calculated across different contexts and question polarities. The user updated the task details and implemented changes to the model evaluation and scoring mechanisms.
bertmachine-learningbenchmarkmeasuringbenchmarks
Alicia-Parrish/ling_in_loop

Oct 2020 - Sep 2021

Contributions:128 commits, 100 pushes, 1 branch in 10 months
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Alicia Bertsch - Business System Analyst at Prudential Financial