Alicia Duncan
Marketing Coordinator
Morristown, Tennessee, United States
Summary
🤩
Rockstar🎓
Top SchoolAlicia Duncan is a data-driven marketing and operations coordinator with 8 years of experience building cross-functional programs that drive customer advocacy and operational efficiency. At FountainRx she led CRM implementation for a 15-person sales force, created provider engagement reporting, and designed company-wide budget and compliance workflows that streamlined multi-department processes. She pairs hands-on campaign and content management with strategic SEO and partnership outreach—securing backlinks and thought leadership placements with national associations to boost domain authority. Prior roles in healthcare and real estate sharpened her client-facing, project management, and regulatory-compliance instincts. Outside of corporate work she contributes technical writing to the well-known Write the Docs community, blending clear documentation skills with marketing savvy.
8 years of coding experience
Associate of Arts - AA, 3.5 GPA, Associate of Arts - AA, 3.5 GPA at Pasco-Hernando State CollegeBachelor's degree, General Studies, 3.2 GPA, Bachelor's degree, General Studies, 3.2 GPA at University of Colorado Colorado Springs
Github Skills (5)
asciidoc10
documentation10
rs9
content-management-system8
content-management8
Programming languages (3)
Github contributions (5)
writethedocs/www
Mar 2018 - Jan 2023
The main website for Write the Docs.
Role in this project:
Technical Writer
Technical WriterContributions:7 reviews, 5 commits, 6 PRs in 4 years 10 months
Contributions summary:Alicia primarily contributes to the documentation of the Write the Docs website. Their work involves creating and updating content related to conference information, including bios of staff members. They updated writing day pages with AsciiDoc content. In addition, they modified content related to conference tickets by updating and clarifying details.
sphinx-docsphinx
diggerlilly/sandbox
Aug 2017 - Aug 2017
Contributions:1 release, 3 pushes, 1 branch in 1 day
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