Alicia Evans

Staff Production Service Engineer at ServiceNow

Greater Orlando United States
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Summary

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Alicia Evans is a Staff Production Service Engineer based in Greater Orlando, bringing a blend of production support, DevOps, and research software engineering experience across industry and government labs. Over the past several years she has moved from scientific software roles at NICHD and the RCSB Protein Data Bank into production-focused engineering at ServiceNow, specializing in CI/CD reliability and multi-platform build infrastructure. Her open-source work on the high-profile bioconda-recipes repository highlights hands-on expertise improving build pipelines, cross-platform caching, and OS X arm64 build scripts for widely used bioinformatics packages. She combines a life-sciences academic background (B.S. in Microbiology and Cell Science) with deep operational know-how, enabling effective collaboration between researchers and production teams. Known for fixing brittle pipelines and reducing build failures, she favors pragmatic automation that scales.
code3 years of coding experience
job16 years of employment as a software developer
bookAssociate of Science - AS, Associate of Science - AS at Brookdale Community College
bookBachelor of Science - BS, Microbiology and Cell Science, Bachelor of Science - BS, Microbiology and Cell Science at University of Florida
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Github Skills (11)

conda10
bash10
package-management10
build-automation10
cicd10
github-ci8
bioinformatics8
githubaction-workflow8
yaml7
docker4
dockers4

Programming languages (5)

TypeScriptC++ShellSCSSPython

Github contributions (5)

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bioconda/bioconda-recipes

Aug 2023 - Apr 2025

Conda recipes for the bioconda channel.
Role in this project:
userDevOps Engineer
Contributions:197 reviews, 293 PRs, 1304 pushes in 1 year 8 months
Contributions summary:Alicia's contributions primarily focused on managing and improving the continuous integration and continuous delivery (CI/CD) pipelines for the bioconda-recipes repository. Their work involved triggering bulk runs, addressing build failures, and integrating changes to support various operating systems. This included modifying build scripts, adding and removing build failure records, and adjusting the caching mechanisms. The user also made improvements to scripts involved in the OS X arm64 build process and other platform-specific configurations.
recipescondabiocondabioinformaticspackage-management
aliciaaevans/dotfiles

Jul 2023 - Nov 2024

dotfiles, batteries included
Contributions:11 pushes, 3 branches in 1 year 4 months
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Alicia Evans - Staff Production Service Engineer at ServiceNow