Alicia Gonzalez
Operations Coordinator
Spring, Texas, United States
Summary
👤
Senior🎓
Top SchoolAlicia Gonzalez is an operations professional with 12 years of experience spanning U.S. Navy operations and commercial logistics, now coordinating project delivery of AV solutions. She combines military-honed discipline and situational awareness with hands-on warehouse leadership—overseeing daily processing of 150+ packages at Maersk and improving inventory and safety processes. Known for catching errors early and keeping complex schedules on track, she balances tactical execution with administrative rigor and emerging project management responsibilities. Alicia has technical front-end contribution experience in a well-known open-source Zendesk theme, reflecting an attention to user-facing detail beyond core operations. Recently completing a Bachelor's in Business Administration, she’s positioned to step into intermediate leadership roles that value efficiency, calm decision-making, and measurable process improvements. Based in Spring, Texas, she brings a practical, integrity-driven approach to teams that need reliable delivery under pressure.
12 years of coding experience
Del Valle High SchoolBachelor's degree, Business Administration, Management and Operations, Bachelor's degree, Business Administration, Management and Operations at American Public University System
Github Skills (9)
css10
javascript10
front-end-development10
handlebars10
github9
ui-design9
interface-design9
user-interface9
sass8
Programming languages (5)
Github contributions (5)
zendesk/copenhagen_theme
Jun 2017 - Mar 2019
The default theme for Zendesk Guide
Role in this project:
Front-end Developer
Front-end DeveloperContributions:42 commits, 7 PRs, 12 pushes in 1 year 9 months
Contributions summary:Alicia primarily contributed to the front-end development of the Zendesk Guide theme. They focused on adding and modifying Handlebars templates, implementing JavaScript functionality for user interface enhancements, and styling with CSS. Key contributions include creating a unified search results template, updating the header with dynamic content, and adding collapsible section functionality. The commits demonstrate a focus on UI/UX improvements and theme customization.
csszendeskdark-themedefault-theme
aliciacatalina/pyngo
Oct 2013 - Nov 2013
Contributions:88 commits in 1 month
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