Alina Derkach is a Senior Technical Writer with four years of focused experience turning complex software features into clear, user-centered documentation. Based in Lviv, Ukraine, she has progressed at Percona from Technical Writer to Senior Technical Writer since 2021 and brings hands-on experience maintaining admin/user guides, API references, tutorials, and release documentation. Her background in English language and literature, combined with earlier customer-care work, gives her a strong edge in communicating with SMEs and translating technical nuance into accessible content for both novice and advanced users. She routinely participates in alpha testing and UX reviews to ensure docs align with real product behavior and user needs. Self-driven and quick to learn, she also has a track record of managing internal documentation projects like site migrations. Less obvious: her blend of customer-facing support experience and formal language training makes her particularly effective at turning support patterns and user pain points into preventative, easy-to-find documentation.
4 years of coding experience
Master's degree, ENGLISH LANGUAGE AND LITERATURE/LETTERS, Master's degree, ENGLISH LANGUAGE AND LITERATURE/LETTERS at Chernihiv Taras Shevchenko National Teachers' Training University
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Alina Derkach - Senior Technical Writer at Percona