Aliza Panitz
Senior Escalations Engineer
California, United States
Summary
👤
Senior🎓
Top SchoolAliza Panitz is a Senior Escalations Engineer with nine years of enterprise support and Linux administration experience, currently resolving complex software and networking issues for Motorola Solutions' cloud-based Alta Video Suite. A former software developer fluent in reading Java, JavaScript, and C, she bridges engineering and customer-facing worlds to produce precise bug reports and practical fixes. At Illumio she earned Expert certification in Zero Trust segmentation, ranked in the top 10% of knowledge base contributors, and maintained a 4.9/5 CSAT by troubleshooting across Linux, Windows, and macOS. She’s adept at log analysis with Splunk and Observe, web/API tracing using HAR files, and critiquing AI-driven product information to improve support outcomes. Based in California, Aliza combines deep systems-level troubleshooting—once finding a reproducible fix for a long-standing C bug—with a passion for documentation that streamlines processes and raises customer satisfaction. Recruiters should note she values upfront details on location, skills, pay, and end client to avoid duplicate outreach.
9 years of coding experience
25 years of employment as a software developer
Computer Science, Computer Science at University of Maryland
Stackoverflow
299reputation
2.2mreached
6answers
0questions
Github Skills (15)
strftime6
date-formatting6
shell6
bash6
grep6
solaris6
command-line6
putty6
scripting6
telegram3
messenger2
ios2
ingress1
kubernetes1
greasemonkey1
Programming languages (3)
Github contributions (5)
Aliza-Panitz/banner-preview
Jan 2018 - Jan 2018
Contributions:9 commits, 6 pushes, 1 branch in 7 days
Aliza-Panitz/open-sourced-interview-process
Sep 2024 - Sep 2024
Open Sourced Interview Process
Contributions:2 PRs, 1 push, 1 branch in 1 day
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