Summary
Aljon Viray is a Developer Support Engineer with eight years of experience delivering DevOps and infrastructure solutions for enterprise customers, now supporting global clients at JFrog. He combines hands-on AWS and Kubernetes operations with deep troubleshooting skills—reproducing bugs, authoring clear bug reports, and writing documentation that bridges support, engineering, and customers. At Infosys he supported 600+ stakeholders for Apple, led a rapid migration to AWS, and coordinated multi-region teams using Agile to resolve high-volume, time-sensitive incidents. Comfortable diving into Java code, Grafana metrics, and Splunk logs, he emphasizes efficient handoffs that make engineering time more productive. Based in Sunnyvale and grounded in a UC Irvine Computer Science degree, he’s known for fast self-learning and turning emergent problems into repeatable solutions.
8 years of coding experience
3 years of employment as a software developer
University of California, Irvine