Allen Ai
Service Experience Counselor at 滴滴出行
Dongcheng District, Beijing, China
Summary
👤
Senior🎓
Top SchoolAllen Ai is a service experience leader with 10+ years driving customer-centric operations and in-store journey design across top-tier brands including Didi and Apple. He pairs an MBA in Retail from Tsinghua with a technical background in automation to translate strategic initiatives into measurable improvements—he boosted Apple Beijing customer satisfaction by 15% and led multiple product launches. At Didi he focuses on customer experience design and optimization, applying data-informed process fixes learned from global retail and supply-chain programs at Walmart and Li-Ning. Known for independent thinking and pragmatic execution, he blends frontline operations expertise with a coder’s belief that "code changes the world," signaling a knack for marrying digital solutions with human-centered service.
10 years of coding experience
10 years of employment as a software developer
MBA, Retail, MBA, Retail at Tsinghua UniversityBachelor's degree, automatization, Bachelor's degree, automatization at 北京航空航天大学
English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (39)
javascript10
seo10
react-native10
jquery10
vue-router10
wechat10
typescript10
wechat-mini-program10
vuepress10
vue10
qq10
vue-cli10
react10
vuex9
element-ui9
Programming languages (5)
Github contributions (5)
AllenChinese/Netease-music-demo
Aug 2017 - Sep 2019
「网易云音乐」Demo。使用了 Vue2.0 全家桶来开发的。
Contributions:1 release, 41 commits, 10 PRs in 2 years 1 month
vue2-demovue-clivue3vue-routerelementui
AllenChinese/nuxt-recipes-demo
Feb 2018 - Dec 2018
Contributions:10 commits, 8 pushes, 1 branch in 9 months
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