Summary
Allison Hill is a Product Support Supervisor at Oracle with eight years of experience bridging technical support, solution analysis, and client-facing roles across healthcare and insurance sectors. She combines a hands-on background as a pharmacy technician with analytical training in environmental sciences and a computer science foundation reflected by prior backend engineering work at Oracle Health. Known for translating complex product issues into operational procedures, Allison excels at cross-functional collaboration and data-driven troubleshooting. Her career progression from frontline pharmacy work to supervisory technical support highlights a practical, customer-first approach to product reliability and escalation management. Based in the Kansas City metro, she brings a blend of scientific rigor and software-support experience that helps teams stabilize production systems while improving user outcomes.
9 years of coding experience
Bachelor of Science - BS, Environmental, Soils and Water Sciences, Bachelor of Science - BS, Environmental, Soils and Water Sciences at University of Arkansas