Elite Cloud Support Engineer at Upsun (formerly Platform.sh)
Ribeauvillé, Grand Est, France
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Summary
👤
Senior
🎓
Top School
Aloys Dillar is an Elite Cloud Support Engineer with a decade of experience helping cloud platforms scale and succeed, currently at Upsun (formerly Platform.sh) based in Ribeauvillé, France. He progressed internally from cloud support to technical writing and now elite support, marrying deep operational knowledge with a knack for clear, developer-facing documentation. His open-source contributions to the platformsh-docs repo show attention to detail—adding how-to guides, SQL examples and fixing formatting and links to make complex workflows accessible. Comfortable across support, operations and technical communication, he brings a pragmatic, user-centered approach to troubleshooting large cloud stacks. Notably, his background spans both German and French technical education, reflecting strong cross-cultural and multilingual collaboration skills.
10 years of coding experience
1 year of employment as a software developer
Epitech
Gestion des services de tourisme et voyages, Gestion des services de tourisme et voyages at Hochschule für Technik und Wirtschaft des Saarlandes Saarbrücken
Bac Franco-Allemand Option littérature et anglais, Bac Franco-Allemand Option littérature et anglais at Deutsch-Französisches Gymnasium Freiburg
Ausbildung Informatique, Ausbildung Informatique at TGBBZ I - Technisch-gewerbliches Berufsbildungszentrum I Saarbrücken
Platform.sh documentation. Templates available at https://github.com/platformsh-templates/
Role in this project:
Technical Writer
Contributions:832 reviews, 159 commits, 164 PRs in 2 years 4 months
Contributions summary:Aloys primarily contributed to the project's documentation, as evidenced by numerous commits focused on updating and improving the documentation. These changes include adding how-to guides, SQL examples, and making content improvements. The user also addressed formatting and link issues within the documentation, ensuring accuracy and readability. The user’s contributions significantly enhanced the clarity and completeness of the platform's documentation.
A list of useful tools and programs for developers, DevOps and SysAdmins
Contributions:4 reviews, 187 commits, 92 PRs in 3 years 11 months
useful-utilitesuseful-utilitieswikisnewsutilities
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Aloys Dillar - Elite Cloud Support Engineer at Upsun (formerly Platform.sh)