Alyssa Rock

Technical Writing Manager at Cribl

Salt Lake City Metropolitan Area United States
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Summary

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Alyssa Rock is a Technical Writing Manager with a decade-plus of experience turning complex DevOps, cloud infrastructure, and systems administration topics into clear, user-focused documentation. She combines an MA in English with hands-on familiarity with UNIX, Python, and docs-as-code toolchains to both write and build documentation systems that scale. At Broadcom and Cribl she led cross-functional efforts that measurably improved customer satisfaction and shortened time-to-value, and she routinely empowers engineers with templates, automated quality checks, and troubleshooting help. An active open-source contributor and community builder, Alyssa has driven growth and contributor engagement as community manager and past chair of The Good Docs Project. Her GitHub work includes substantive documentation fixes for high-impact projects like SaltStack, showing a pragmatic focus on improving developer-facing docs in widely used infrastructure tooling. She’s known for blending editorial rigor with engineering empathy to create documentation ecosystems that make teams more autonomous and users more successful.
code7 years of coding experience
job1 year of employment as a software developer
bookThe University of Utah
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Stackoverflow

Stats
1reputation
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Github Skills (8)

rs10
restructuredtext10
documentation10
github9
sphinx9
web-content8
content-model8
python4

Programming languages (7)

TypeScriptShellJavaScriptSassHTMLRubyPython

Github contributions (5)

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saltstack/salt

Dec 2020 - Dec 2022

Software to automate the management and configuration of infrastructure and applications at scale.
Role in this project:
userTechnical Writer
Contributions:169 reviews, 48 commits, 29 PRs in 2 years
Contributions summary:Alyssa primarily contributed to the project by updating and correcting documentation. The commits focused on fixing broken links, improving syntax, and clarifying information within the documentation files. The user also removed outdated installation topics and updated the top navigation to reflect the changes. The edits included creating and revising release notes.
pythonzeromqevent-streaminfrastructure-managementcloud-providers
writethedocs/www

Apr 2021 - Nov 2022

The main website for Write the Docs.
Role in this project:
userTechnical Writer
Contributions:20 reviews, 8 commits, 10 PRs in 1 year 7 months
Contributions summary:Alyssa primarily contributes to documentation for the Write the Docs website, focusing on conference guides and Writing Day activities. Their work includes updating existing documentation, adding new content related to conference events (like Writing Day workshops for various locations), and fixing minor typos. The user also modifies meetup listings by updating the members of Quorum, showing a focus on the organization and promotion of the project.
sphinx-docsphinx
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Alyssa Rock - Technical Writing Manager at Cribl