Summary
Amalia Advincula-roye is a Technical Support Engineer with five years of experience bridging full-stack development fundamentals and customer-facing engineering at data and security-focused startups. Trained in a 500+ hour Software Engineering Immersive and grounded in communication design from FIT, she combines front-end skills (HTML, CSS, JavaScript) and a designer’s eye to troubleshoot, document, and improve user workflows. Her roles at Airbyte, Opal Security, and now Kombo reflect a pattern of translating technical complexity into clear support solutions and product improvements. Organized and detail-oriented, she enjoys deep-dive research into documentation and emerging tools, treating every support ticket as an opportunity to learn a new library or methodology. Based in New York, she brings a rare mix of visual design sensibility and methodical engineering curiosity to customer success and developer-facing problems.
5 years of coding experience
8 years of employment as a software developer
Software Engineering Immersive Computer Software Engineering, Software Engineering Immersive Computer Software Engineering at General Assembly
Communication Design, Communication Design at Fashion Institute of Technology
High School Diploma, High School Diploma at Preston High School