Summary
Aman Trivedi is a ServiceNow specialist with four years of hands-on experience delivering ITOM and ITSM implementations across Discovery, CMDB, Event Management, Virtual Agent and portal customization. He has a strong track record integrating monitoring tools like SolarWinds and Grafana via connectors and REST APIs, and managing CMDB quality using IRE, KPIs and data manager policies. Skilled in Service Catalog development, client scripting, Flow Designer and custom widgets, Aman pairs platform certifications (CSA, CAD, multiple CIS certs) with ITIL v4 discipline to drive reliable, auditable processes. Currently a Senior Consultant at LTIMindtree after roles at Accenture and HCLTech, he blends practical implementation experience with a knack for translating monitoring telemetry into actionable IT operations. An early-career developer who also seeks web development challenges, he brings both operational focus and a curiosity for front-end experiences.
4 years of coding experience
Bachelor of Technology - BTech Computer Science, Bachelor of Technology - BTech Computer Science at Sagar Group (SIRT Bhopal) | Sagar Group of Institutions