Summary
Amanda Hickman is a pragmatic nonprofit and media operations leader with 13 years of experience scaling mission-driven organizations and systems. As MuckRock’s first COO she transformed ad hoc workflows into sustainable, scalable operations—doubling organizational size in a year, eliminating a two-year ticket backlog, and instituting near-zero backlog practices. She combines people-centered culture building and cross-team collaboration with hands-on operational design across support, budgeting, performance management, and communications. Her background includes running innovation labs at BuzzFeed, teaching data-driven journalism, and advising decentralized social projects like Nos, reflecting a rare mix of newsroom product instincts and platform-level thinking. Outside work she mentors contributors through the Unicode emoji process and authors emoji proposals, a small but telling example of her appetite for precise, research-driven advocacy and user-facing detail.
12 years of coding experience
11 years of employment as a software developer
BA Political Economy, BA Political Economy at University of California, Berkeley