Amber Craig
Lead Content Designer at Salesforce
Raleigh-Durham-Chapel Hill Area United States
Summary
👤
Senior🎓
Top SchoolAmber Craig is a Lead Content Designer with 10 years of experience turning complex technical systems into clear, human-centered product experiences. Grounded in an MS in Technical Communications and a background in technical writing, she excels at embedding concise, consistent content into design systems—shaping everything from onboarding flows and error states to naming systems and activity logs. At Salesforce she’s been the solo content voice on teams, transforming cluttered interfaces into intuitive launchpads and advocating for user-first clarity across cross-functional partnerships. Comfortable in messy, ambiguous projects, she combines a strategic, collaborative approach with a knack for asking the right questions to connect product, UX, and engineering. Notably, her early work on developer and user documentation at IBM and her experience across hardware and software give her a rare fluency in both UI microcopy and large-scale documentation strategy.
10 years of coding experience
7 years of employment as a software developer
MS Technical Communications, MS Technical Communications at North Carolina State UniversityBA Communications, BA Communications at Northern Illinois University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (25)
watson10
archived10
ibm-cloud10
google-assistant10
api10
ibm-watson10
watson-assistant10
security8
watson-conversation8
javascript8
slack-bot7
tone-analyzer5
web-application5
conversation5
middleware5
Programming languages (3)
Github contributions (5)
ambercraig/conversation-simple
Jul 2016 - Jul 2016
Contributions:10 pushes in 1 day
apireactconversationnodejssample-application
ambercraig/conversation-enhanced
Jul 2016 - Jul 2016
Contributions:3 pushes in 1 day
combinationconversationretrieve
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