Amina Ahmed
Application Support Sr Specialist
Cairo, Cairo, Egypt
Summary
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Top SchoolAmina Ahmed is an application support senior specialist with eight years of experience across banking and fintech environments, currently driving 2nd-line support and proactive middleware monitoring at Bank NXT. She has hands-on expertise with core banking platforms (Arabank, T24, Finacle), Temenos Payment Hub, digital banking, IPN/Instapay, and RPA, and routinely delivers RCA, preventive actions, and cross-layer troubleshooting. Her background includes data migration and cleansing for Instapay remittance, Oracle database work, and building analytics that improved operational reliability. Earlier roles in project coordination and software testing honed her ability to translate business requirements into UML designs and actionable technical plans. Based in Cairo, she combines practical support experience with a computer science foundation from Helwan and a demonstrated habit of proactively resolving integration issues before they escalate. Notably, she pairs support-driven problem solving with an appetite for learning and mentoring, bridging technical teams and vendors to minimize downtime.
7 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Computer Science, 3.1/4, Bachelor's degree, Computer Science, 3.1/4 at Helwan University
Stackoverflow
1reputation
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Github contributions (5)
AmiinaAhmed/3DMazeRunner
Apr 2019 - May 2019
Contributions:44 commits, 43 pushes, 1 branch in 27 days
AmiinaAhmed/FileExplorer-WPF
May 2019 - May 2019
Contributions:11 commits, 49 pushes, 1 branch in 1 day
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