Summary
Amir Khan is an experienced Network Engineer based in Hyderabad with 11 years of hands-on experience optimizing and troubleshooting complex enterprise networks. He holds CCNA-level expertise and a deep practical knowledge of routing protocols (OSPF, BGP, EIGRP), VLANs, ACLs, MPLS/VRF, SD‑WAN (VeloCloud), and UTM/firewall solutions such as FortiGate and Meraki. At Genpact he manages global client incidents end-to-end via Salesforce and tools like Everest and BMC Remedy, often supporting North American customers in high-pressure situations. His background spans NOC roles and desktop support in media and telecom environments, which gives him a rare combination of infrastructure depth and customer-facing incident management. Beyond networking, he experiments with AI projects on GitHub—focusing on computer vision and NLP—bringing a developer’s mindset to automation and monitoring tasks. Known for clear communication and proactive monitoring, he aims to reduce downtime by identifying issues before they impact users.
11 years of coding experience
8 years of employment as a software developer
B.tech, Computer Science, B.tech, Computer Science at UPTU
K.N.I.C.E