Amir Zarrinkafsh

Account Executive at NiCE

Melbourne, Victoria, Australia
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Summary

🤩
Rockstar
Amir Zarrinkafsh is a technology-driven Account Executive based in Melbourne with a decade of experience bridging hands-on engineering and customer-facing roles across CX and solution architecture. He progressed from systems support and CTI engineering into senior architect and director roles at NTT, where he led CX technology initiatives before moving into commercial leadership at NiCE. A pragmatic back-end developer and DevOps contributor in open-source projects like Authelia, he has implemented Duo 2FA integrations, multi-arch Docker builds and automated image deployments—skills that inform secure, scalable deployments for clients. His work on tooling for DNS caching and release-parsing regexes shows a knack for practical automation and data-driven problem solving beyond typical sales or management responsibilities. Known for translating complex technical constraints into clear business outcomes, he brings both technical credibility and stakeholder-facing experience to drive adoption of enterprise solutions.
code10 years of coding experience
job8 years of employment as a software developer
languagesEnglish, Persian
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Github Skills (33)

docker10
scripting10
mariadb10
user-authentication10
authentication10
bash10
unbound10
regex10
dockers10
cicd10
security10
two-factor-authentication10
php10
script10
go10

Programming languages (20)

C#SmartyJavaCSSC++CDVue

Github contributions (5)

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uklans/cache-domains

Jan 2019 - Jul 2022

Domain Names required for LAN Content Cache DNS spoofing
Role in this project:
userDevOps Engineer
Contributions:10 reviews, 20 commits, 14 PRs in 3 years 6 months
Contributions summary:Amir focused on enhancing the `cache-domains` repository by creating and refining scripts for generating configuration files for DNS caching solutions, specifically Dnsmasq and Unbound. The user refactored and improved the scripts, addressing issues with wildcard domains, supporting multiple cache IPs, and simplifying the Dnsmasq script's logic. They also implemented improvements such as generating `lancache.conf` files and providing user advice, emphasizing configuration and deployment steps for the generated files.
dnscontent-cachedns-cachedomaincache
authelia/authelia

Mar 2019 - Jan 2023

The Single Sign-On Multi-Factor portal for web apps
Role in this project:
userBack-end Developer & DevOps Engineer
Contributions:37 releases, 1186 reviews, 448 commits in 3 years 10 months
Contributions summary:Amir contributed to the back-end functionality by implementing features for the Duo 2FA integration, including capturing IP addresses and target URLs. They also fixed issues related to attaching user and group headers for bypass strategies. Furthermore, the user demonstrated DevOps skills by enabling multi-architecture Docker builds and automating the deployment of Docker images and manifests to DockerHub. The user also improved the codebase by refactoring and upgrading libraries.
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