Business Systems Analyst IT Service Lead, Communication & Collaboration Services
San Francisco, California, United States
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Summary
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Senior
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Top School
Amy Boudsady is a Business Systems Analyst and IT Service Lead based in San Francisco with nine years of experience building and operating enterprise collaboration and web systems for higher education and public organizations. She currently leads campus-wide videoconferencing, calendaring, and collaboration platforms at UC Berkeley, coordinating cross-functional teams and vendors to translate academic and instructional needs into scalable, reliable services. With a background as a full-stack web developer and tech lead, she brings hands-on engineering, Git workflow management, and accessibility-first design to operational problems and documentation. Her prior roles include LMS migrations, workflow automation that cut manual steps by 70%, and avionics systems diagnostics in the U.S. Air Force—demonstrating a rare mix of user-focused digital services and disciplined, safety-critical technical troubleshooting. Outside work she produces research-informed travel media that explores refugee narratives and cultural context, reflecting her strength in storytelling and interdisciplinary research. Practical, curious, and process-driven, she pairs technical craftsmanship with clear communication to improve usability and institutional resilience.
CCSF Cyber Security Club website. This is an Open Source project and the goal of this project is to create a one-stop shop for students and industry partners to learn about our organization, stay informed about our activities and also participate.
Contributions:36 PRs, 46 pushes, 2 branches in 1 year 6 months
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