Amy Glass is a veteran UX leader with over 25 years crafting user-centered experiences across on-premise and cloud software, most recently retiring from Red Hat after leading UX for the Application Services portfolio. She combines hands-on research and interaction design with program-level leadership—building teams, establishing design frameworks, and championing accessibility and usability across large R&D organizations. Her career spans deep product work at SAS, where she led cloud UI initiatives and early AWS releases, to driving cross-functional alignment that turned quick proofs of concept into field-ready solutions. Known for calm, organized program management under pressure, she has repeatedly been credited with saving projects and earning strong stakeholder trust. Based in Durham, NC, she brings a rare blend of technical empathy, people management, and a disciplined approach to integrating UX into complex enterprise software lifecycles.
8 years of coding experience
20 years of employment as a software developer
Certification Program Technical and Scientific Communication, Certification Program Technical and Scientific Communication at Durham Technical Community College
Bachelor of Science (B.S.) Music Performance General, Bachelor of Science (B.S.) Music Performance General at The University of North Carolina at Chapel Hill
A flexible, customizable, open source platform that provides core integration capabilities as a service.
Contributions:235 comments, 60 issues in 2 years 7 months
integrationsyndesisas-a-servicecustomizablecamel
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