Amy Woo
Service Operations NPI Program Manager Building 8, Facebook
Menlo Park, California, United States
Summary
🤩
Rockstar🎓
Top SchoolAmy Woo is a program manager with 11 years of experience orchestrating global new product introductions and service operations for consumer hardware at Facebook Building 8 and Motorola. She combines deep program discipline—risk, schedule, change, and release management—with hands-on technical roots from a Computer Science degree, enabling effective coordination between engineering, support, and supply chain teams. Known for driving service readiness across regions, she has led cross-functional launches that balance cost, quality, and customer experience while championing design-for-serviceability. Amy also contributes to high-profile open-source C++ projects used at Facebook, improving networking and HTTP libraries for better performance and reliability—an uncommon blend of operational leadership and low-level systems familiarity.
11 years of coding experience
10 years of employment as a software developer
Associate's Certificate, Project Management, Associate's Certificate, Project Management at The George Washington University - School of BusinessBachelor of Science (B.S.), Computer Science, Bachelor of Science (B.S.), Computer Science at Illinois Institute of TechnologyMaster's Certificate, Project Management, Master's Certificate, Project Management at The George Washington University School of Business
Chinese, English
Github Skills (15)
asynchronous10
http10
web-framework10
c-language10
cprogramming-language10
performance-optimization10
networking10
openssl10
async10
logging9
gzip8
memory-management8
multithreading8
wrangle8
boost7
Programming languages (2)
Github contributions (5)
facebook/wangle
Sep 2015 - Sep 2018
Wangle is a framework providing a set of common client/server abstractions for building services in a consistent, modular, and composable way.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:25 commits in 3 years
Contributions summary:Amy primarily focused on improving the `wangle` framework, addressing core functionalities. Their work included fixing eventbase checks, tracking transport information within the pipeline context for logging purposes, and adding the ability to close sockets with a reset. They also implemented features for managing connections and handling timeouts. Furthermore, the user enhanced the logging verbosity to drop connections.
client-serverframeworkconsistentcomposablemodular
facebook/proxygen
Nov 2014 - Oct 2018
A collection of C++ HTTP libraries including an easy to use HTTP server.
Role in this project:Back-end Developer
Back-end DeveloperContributions:86 commits, 3 pushes, 2 tags in 3 years 11 months
Contributions summary:Amy primarily contributed to the core functionality of the proxygen library, focusing on performance improvements and bug fixes. Their work involved refactoring code to avoid unnecessary data copying, optimizing memory usage within the gzip header codec, and implementing features for downstream HTTPSession re-usage. The user also addressed various issues, including fixing a broken test case and rectifying a potential memory leak.
http-serverc-plus-pluscppuse-http
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