Ana Barreto
Self Employed
Leander, Texas, United States
Summary
👤
Senior🎓
Top SchoolAna Barreto is a customer support specialist with nine years of experience delivering high-touch phone, email, and social media support across consumer and enterprise environments. Currently self-employed, she partners closely with engineering and customer success teams to troubleshoot complex cases, own specialist domains, and improve internal processes and documentation. Her background includes frontline roles at Transport for London and Zipcar, giving her a strong foundation in high-volume, safety-conscious service operations. Trained in frontend development at General Assembly, she brings technical literacy that helps bridge customers and engineers and enables clearer problem diagnosis. Ana also teaches ceramics, a role that highlights her patience, creative communication, and ability to craft tailored learning experiences. Based in Leander, Texas, she combines operational rigor with a creative, mentorship-oriented approach to improve customer outcomes.
9 years of coding experience
Fine arts, Fine arts at Escola Secundária Francisco Franco
Github Skills (3)
python4
react1
fundamentals1
Programming languages (2)
Github contributions (5)
anagobarreto/wdi-project-4-Alphabook
Jun 2017 - Sep 2017
Contributions:36 commits, 31 pushes, 1 branch in 3 months
anagobarreto/wdi-project-1
Mar 2017 - Aug 2017
Contributions:79 commits, 78 pushes, 1 branch in 4 months
wdipython
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