Ana C is a Senior Product Specialist with over 15 years in IT and nine years of focused experience aligning technology with business outcomes across enterprise and SaaS settings. She specializes in onboarding and driving adoption of AI-enabled products, translating complex technical integrations into measurable customer value and clear success metrics. Her background spans product management, business analysis, and hands-on front-end development, enabling her to bridge engineering, support, sales, and executive stakeholders effectively. At Shopify and Ubisoft she led tooling governance and gap analyses that reduced redundancy and improved operational flow, and at Zenoti she now shepherds cross-functional efforts to realize AI product value in production. Known for thriving in fast-changing environments, she combines analytical rigor with practical process design—often surfacing subtle adoption blockers early through data-driven customer health monitoring. Based in Costa Rica, she pairs international enterprise experience with a pragmatic, customer-first approach to delivering scalable product solutions.
9 years of coding experience
6 years of employment as a software developer
Associate's degree, Management Information Systems, General, Associate's degree, Management Information Systems, General at UTN
B.A., Management Information Systems, General, B.A., Management Information Systems, General at Universidad Hispanoamericana (CR)
Product Management Bootcamp, Product Management Bootcamp at University of Toronto School of Continuing Studies
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