Summary
Ana Iglesias is a marketing automation consultant with 11 years of experience specializing in Salesforce Marketing Cloud and Service Cloud, driving multi-channel CRM strategies across email, SMS, WhatsApp and push. She has led global implementations and product ownership for enterprise clients like L’Oréal LATAM and Zoetis, delivering 50+ automated journeys that improved conversion and engagement while standardizing processes across markets. Combining a BBA with an MBA and early leadership experience in the Junior Enterprise movement, she blends business strategy, data-driven optimization and hands-on technical skills (SQL, HTML, AMPscript) to translate complex requirements into scalable campaigns. Comfortable in international environments across Europe, the U.S. and Brazil and a dual Brazilian–Portuguese citizen, she excels at stakeholder management and cross-cultural communication to align marketing, product and engineering teams. An avid self-starter, she pairs agile product ownership with practical execution, from A/B test design to training global teams.
11 years of coding experience
Master of Business Administration - MBA, Hotel/Motel Administration/Management, Master of Business Administration - MBA, Hotel/Motel Administration/Management at Universidade Federal Fluminense
Bachelor of Business Administration - BBA, Business Administration and Management, General, Bachelor of Business Administration - BBA, Business Administration and Management, General at Federal University of Rio de Janeiro
English, English Language, English, English Language at Emerald Cultural Institute
English, Portuguese, Spanish