Anastasiia Ostapchuk
Technical Support Specialist I at GeoComply
Lviv, Lviv Oblast, Poland
Summary
👤
Senior🎓
Top SchoolAnastasiia Ostapchuk is a Technical Support Specialist with 11 years of cross-sector experience bridging IT support and civic engagement, currently advancing client success at GeoComply. She combines hands-on technical troubleshooting and quality assurance with a background in international relations, giving her a unique ability to translate complex technical issues for diverse, global stakeholders. Her career spans customer support, QA, and program coordination roles, and she has experience working in fast-paced environments such as Deloitte and WOW24-7. Active in civil society, Anastasiia has participated in numerous forums on women, peace and security, transitional justice, and online safety—insights she leverages to approach user needs through a human-centered lens. Currently studying Information Technology at the Polish-Japanese Academy, she pairs formal tech training with real-world support experience to resolve problems efficiently and empathetically.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Engineering, Information Technology, Bachelor of Engineering, Information Technology at Polish-Japanese Academy of Information TechnologyMaster's degree, International Relations and Affairs, Master's degree, International Relations and Affairs at Lviv Polytechnic National University
English, Ukrainian
Github Skills (4)
python2
nlp2
natural-language-processing1
machine-learning1
Github contributions (2)
anrom7/CL_Project
Apr 2015 - Jun 2015
Contributions:19 commits, 5 pushes, 1 branch in 2 months
anrom7/NLP_with_Python
Apr 2015 - Jun 2015
Contributions:5 commits, 3 pushes, 2 branches in 1 month
nlpnatural-language-processingpythonmachine-learning
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