André Alves
Engineering Manager at Zendesk
Copenhagen, Capital Region of Denmark
Summary
👤
Senior🎓
Top SchoolAndré Alves is an Engineering Manager based in Copenhagen with 11 years of experience advancing customer-facing web products at Zendesk, where he progressed from Associate Engineer to manager. He blends hands-on frontend craftsmanship—evidenced by contributions to the popular zendesk/copenhagen_theme improving responsive UI and navigation—with team leadership and product-minded engineering. Comfortable across the stack, he has a history of shipping realtime and media-focused features earlier in his career and building single-page apps and extensions. André values curiosity and human-centered solutions, having also run a cultural venue that honed his stakeholder and event-driven coordination skills. He brings a pragmatic, relationship-focused approach to scaling teams and shaping delightful user experiences.
11 years of coding experience
8 years of employment as a software developer
Bachelor and Master's degree Informatics and Computing Engineering, Bachelor and Master's degree Informatics and Computing Engineering at Faculdade de Engenharia da Universidade do PortoSecondary School, Secondary School at Escola Secundária Henrique MedinaErasmus Student Exchange Program ICT Engineering, Erasmus Student Exchange Program ICT Engineering at VIA University College
Portuguese, English, Italian
Stackoverflow
6,615reputation
421kreached
2answers
10questions
Github Skills (13)
html10
css10
responsive-design10
javascript10
user-interface10
front-end-development10
content-script6
devise6
nginx6
video-streaming6
backbonejs6
ffmpeg6
android6
Programming languages (5)
Github contributions (5)
zendesk/copenhagen_theme
Jul 2018 - Jan 2023
The default theme for Zendesk Guide
Role in this project:
Front-end Developer
Front-end DeveloperContributions:1 release, 116 reviews, 83 commits in 4 years 6 months
Contributions summary:André primarily focused on front-end development, updating the Zendesk Guide theme. Their work involved modifying templates across multiple pages (community, article, requests, user profile), altering UI elements like dropdowns, and adjusting navigation components. They also addressed styling concerns, including updates to CSS for elements such as the "dropdown-toggle," and the collapsible navigation and sidebar components, ensuring a more responsive design. The user improved the visual presentation and user experience.
zendesk
zendesk/copenhelp
Oct 2015 - Jul 2020
A mobile website to connect those in need in to services that can help them
Contributions:66 commits, 10 PRs, 21 pushes in 4 years 10 months
mobile
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