Summary
André D is an IT analyst with eight years of hands-on experience in technical support and infrastructure administration, currently focused on Windows Server, Active Directory, backups and service monitoring. He has supported ERP modules across commercial, financial, fiscal and inventory areas, training users and streamlining deployments to improve operational continuity. Comfortable working in environments aligned with ISO 27001, he is pursuing postgraduate studies in cybersecurity and is building deeper skills in Linux, networking and information security. Based in São Paulo, André combines practical client-facing support with a growing emphasis on hardening infrastructure and continuous service improvement. An often-overlooked strength is his track record of reducing user errors through training and process optimization, which translates directly into more reliable IT operations.
8 years of coding experience
Fédération Internationale de l'Art Photographique
Tecnólogo, Curso Superior de Tecnologia, Tecnólogo, Curso Superior de Tecnologia at Fatec Araras - Faculdade de Tecnologia de Araras
Bachelor's Degree, Computer Software Technology/Technician, Bachelor's Degree, Computer Software Technology/Technician at Fatec Araras
Ensino Técnico Integrado, Informática, Ensino Técnico Integrado, Informática at Etec Deputado Salim Sedeh
Curso Técnico Integrado, Informática, Curso Técnico Integrado, Informática at ETEC