Andre Freemantle
Desktop Support Technician at Tory Burch
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolAndre Freemantle is a seasoned desktop support technician based in New York with 14 years of hands-on IT experience delivering end-user and executive support across Mac and Windows environments. He specializes in device lifecycle management—reimaging and deploying laptops, desktops, iPads and iPhones—using tools like Jamf, SCCM and MobileIron, and is fluent with Active Directory, SharePoint and Microsoft Teams meeting support. His background spans retail POS and surveillance systems to enterprise server administration, reflecting a practical blend of systems engineering and quality control. Known for clear SOP documentation and a user-first approach, he pairs troubleshooting speed with processes that reduce recurring incidents. Outside routine support he enjoys creating small tools and scripts that streamline workflows, showing a developer mindset in a desktop-support role.
14 years of coding experience
2 years of employment as a software developer
Bachelor of Science - BS, Computer and Information Sciences, General, 2.91, Bachelor of Science - BS, Computer and Information Sciences, General, 2.91 at Northern Caribbean University
Stackoverflow
13,111reputation
2.7mreached
90answers
34questions
authentication
top-5%
oracle
top-5%
Github Skills (87)
gravatar10
mvc10
ruby10
html10
rails10
wordpress9
csv9
authentication9
subversion9
asp-net9
ruby-on-rails9
activerecord9
css9
oracle9
synology8
Programming languages (11)
Github contributions (5)
AndrewFreemantle/photo-mapper
Aug 2015 - Jul 2019
Generates KML Point and Route (line) data from the GPS metadata in digital photos
Contributions:3 commits, 1 PR, 2 pushes in 4 years
gpskml
AndrewFreemantle/King-of-Segment
Nov 2015 - Mar 2020
King of Segment combines all of your Strava Segment Leaderboard positions into a single, explorable trophy table
Contributions:3 PRs, 18 pushes, 1 branch in 4 years 4 months
leaderboardtrophystravasegmentexplorable
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