Andre Savioli is a seasoned SQL Server database professional with over 15 years of hands-on experience across every major SQL Server release since 7.0, now serving as a SQL Server Support Escalation Engineer at Microsoft. He combines deep operational expertise—large migrations, 24x7 critical environments, clustering and performance tuning—with a background supporting Oracle and Dynamics AX systems. Known for troubleshooting high-cost queries and hardware bottlenecks, Andre has repeatedly led complex migrations and health checks that bridged legacy applications to modern platforms. Based in Lisbon, he brings a practitioner’s mindset from early enterprise work at EDS to frontline escalation at Microsoft, pairing meticulous ITIL-style operations with expert-level escalation diagnostics. An uncommon strength is his long continuity in the field, giving him rare institutional memory of how SQL Server evolved and how legacy decisions impact today’s performance.
4 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Pontifícia Universidade Católica de São Paulo
Pssdiag/Sqldiag Manager is a graphic interface that provides customization capabilities to collect data for SQL Server using sqldiag collector engine. The data collected can be used by SQL Nexus tool which help you troubleshoot SQL Server performance problems. This is the same tool Microsoft SQL Server support engineers use to for data collection to troubleshoot customer's performance problems.
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Andre Savioli - SQL Server Support Escalation Engineer (SQL Core)