Summary
Andréa Crofts is an impact-driven product design and research leader with over a decade of experience building human-centred teams and products across Fortune 500 firms and high-growth startups. Currently Senior Director of Product Design and Research at Loopio, she scales teams, defines product strategy, and shapes human-centered AI approaches for complex, regulated marketplaces. Her background spans health, finance, e-commerce and HR tech where she balances rigorous research with business acumen to deliver measurable outcomes, including pitching multi-million-dollar partnerships. She’s known for growing design practices from scratch, implementing design systems and rituals that boost quality and team happiness, and mentoring designers into leadership. A recovering front-end developer, Andréa brings a rare mix of craft, strategic vision and hands-on technical empathy that smooths design-to-engineering handoffs. Based in Toronto, she also champions inclusion and accessibility in the broader UX community through chapter leadership and mentorship.
11 years of coding experience
9 years of employment as a software developer
Éducation Concourant French Language Teacher Education, Éducation Concourant French Language Teacher Education at Laurentian University/Université Laurentienne
Toronto Metropolitan University
HTML CSS & Responsive Design (Fall 2014) Front-End Web Development Immersive (Spring 2015), HTML CSS & Responsive Design (Fall 2014) Front-End Web Development Immersive (Spring 2015) at Juno College of Technology
French