Andreas Koch
ITSM Suite Senior System Consultant at BayWa r.e. Global
Munich, Bavaria, Germany
Summary
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Senior🎓
Top SchoolAndreas Koch is an IT Service Management specialist with two decades of domain experience and over eight years focused on designing and implementing enterprise BMC/Remedy solutions across finance, telecom and energy sectors. Currently an ITSM Suite Senior System Consultant in Munich, he has led technical teams and complex CMDB redesigns, orchestration and integrations (SOAP/REST) while driving platform upgrades to version 20.x. He combines hands-on Remedy/Helix development and architecture work with experience running on-prem POC environments and automating Digital Workplace workflows. Unusually for an ITSM practitioner, he also pursues PhD research on on-board machine learning for telecom satellites at Airbus Defence & Space and TU Munich, bringing a systems-level research perspective to operational tooling. Known for translating tricky enterprise requirements into maintainable, auditable solutions, he thrives at the intersection of operational stability and pragmatic automation.
8 years of coding experience
8 years of employment as a software developer
Datenverarbeitungskaufmann, Kaufmannsgehilfenbrief, Datenverarbeitungskaufmann, Kaufmannsgehilfenbrief at Berufsbildende Schulen des Landkreises Osnabrück
German, English, Swedish
Github Skills (8)
dfinity6
internet-computer5
sentiment-analysis4
ffi4
testing3
flutter3
rust2
dart2
Programming languages (2)
Github contributions (5)
andreasckoch/sentiment_analysis
Aug 2019 - Aug 2021
Testing transformer model for sentiment analysis of tweets
Contributions:19 commits, 15 pushes, 2 branches in 2 years
sentiment-analysistesting
F-Kirchgessner/EmotionClassification
Jan 2018 - Feb 2018
Contributions:45 commits, 40 pushes in 1 month
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