Andrei Balcanasu

Principal Software Engineer at Zendesk

Ireland
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Summary

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Andrei Balcanasu is a Principal Software Engineer based in Ireland with 12 years of experience building resilient APIs, data integrations, and release processes at scale. He has progressed through multiple senior infrastructure and leadership roles at Zendesk, shaping deployment workflows and platform reliability while still contributing hands-on to code and DevOps. Previously he drove security-sensitive re-encryption and PCI-aligned projects at SumUp and led API and cloud re-architecture efforts earlier in his career. Andrei is comfortable across Ruby, Erlang and cloud platforms, with a practical knack for reducing operational friction—evidenced by contributions to the popular Zendesk samson deployment tool around Docker builds and notification handling. He combines deep technical craftsmanship with release management and mentorship, often owning projects end-to-end from design to production. Colleagues rely on him for pragmatic architecture that balances developer velocity with operational safety.
code13 years of coding experience
job14 years of employment as a software developer
bookBachelor of Engineering (B.Eng.), Telecommunications, Bachelor of Engineering (B.Eng.), Telecommunications at Universitatea „Politehnica” din București
languagesFrench
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Github Skills (10)

kubernetes10
docker10
continuous-delivery10
dockers10
kubernetes-pods10
ruby9
testing9
webhooks8
cicd8
api-design8

Programming languages (12)

CSSRustSCSSScalaJavaScriptGoPHPErlang

Github contributions (5)

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zendesk/samson

Oct 2015 - Aug 2016

Web interface for deployments, with plugin architecture and kubernetes support
Role in this project:
userBackend & DevOps Engineer
Contributions:20 commits, 13 PRs, 15 pushes in 10 months
Contributions summary:Andrei contributed to the `samson` project by implementing code changes related to deployment workflows and the Docker build process. Their work includes fixing Slack notifications, downcasing Docker image names, and adjusting Docker API version compatibility. Additionally, the user made modifications to deployment model handling and test adjustments for a Docker build plugin.
kubernetesplugin-architecturecdcontinuous-delivery
andreionut/sbt-avro

Oct 2015 - Jan 2018

Contributions:5 PRs, 19 pushes, 5 branches in 2 years 3 months
avrojava-sourcesapacheavro-schemassbt-plugin
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