Andres Blandon is a Technical Support Engineer with nine years in IT and three years focused on level 2/3 support for Pega Platform applications, currently based in Bradenton, Florida. Formally trained as a Pega Developer and certified CSA and CSSA, he blends hands-on troubleshooting with development-savvy insight to resolve complex platform issues. His progression from Full Stack/Pega Developer roles through Infosys to Pegasystems support reflects a strong foundation in implementation and post-deployment support. Andres is actively sharpening his Pega expertise and broader IT skills, favoring practical improvements that reduce repeat incidents and accelerate customer time-to-value. Notably, he brings both developer experience and deep support know-how, enabling him to bridge engineering teams and customers effectively.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Technology - BTech Information Technology, Bachelor of Technology - BTech Information Technology at Georgia Gwinnett College
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Andres Blandon - Technical Support Engineer at Pegasystems