Andrew Conrad
Senior Support Engineer at Online Communities
Illinois, United States
Summary
🤩
Rockstar🎓
Top SchoolAndrew Conrad is a Senior Support Engineer at GitLab with 11 years of hands-on experience supporting Linux-first, open source workflows and inclusive tech practices. He pairs deep Linux enthusiasm and practical troubleshooting with a history of volunteer development—building niche tools like a game launcher, USB wheel initializer, and a podcast annotator plugin—plus maintaining distro packages. At GitLab he moved from Support Engineer to Senior Support Engineer, bringing product empathy and clear communication to complex user issues. An active contributor to the Godot Engine documentation, he improves onboarding by polishing tutorials and FAQs, a detail-oriented habit that shows up in both technical writing and support. Based in Illinois, he also volunteers as a community manager and co-produces events and podcasts, blending technical craft with community stewardship.
11 years of coding experience
1 year of employment as a software developer
City Colleges of Chicago-Wilbur Wright CollegeLane Technical College Prep High School
Github Skills (9)
grammar10
user-manual10
godot10
grammars10
learn-ruby-on-rails10
basics10
spelling10
documentation10
game-development9
Programming languages (17)
Github contributions (5)
godotengine/godot-docs
Feb 2016 - Apr 2019
Godot Engine official documentation
Role in this project:
Technical Writer
Technical WriterContributions:69 commits, 54 PRs, 17 pushes in 3 years 2 months
Contributions summary:Andrew primarily contributed to the Godot Engine documentation repository by fixing grammatical errors, correcting spelling mistakes, and improving the clarity of existing tutorials. Their work focused on refining the "step-by-step" tutorials, engine tutorials, and the FAQ section. They also added links, clarified existing information, and updated the documentation to improve the user experience.
gdscriptgodotgamedevgodot-enginegame-development
her001/tmdrv
Jan 2016 - May 2020
Mirror of https://gitlab.com/her0/tmdrv — Tool to initialize some Thrustmaster racing wheels on Linux.
Contributions:55 commits, 4 PRs, 47 pushes in 4 years 3 months
initializeracinglinuxgitlabwheels
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.