Andrew Freed
Distinguished Engineer And Master Inventor at IBM
Cary, North Carolina, United States
Summary
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Senior🎓
Top SchoolAndrew Freed is a Distinguished Engineer and Master Inventor at IBM with over two decades of experience building production conversational AI and customer-care solutions. He architects cognitive systems that combine data ingestion, NLP, and machine learning to transform client experiences, including leading a major healthcare conversational agent implementation. A prolific innovator with 100+ U.S. patents and a track record of mentoring new inventors, he pairs deep technical craftsmanship—test-driven development and agile delivery—with practical product outcomes. Author of Conversational AI (Manning) and former podcast co-host on AI experience design, he blends technical leadership with an aptitude for communicating complex ideas to diverse audiences. Based in Cary, NC, he is also known for cultivating repeatable delivery patterns that accelerate time-to-value for enterprise clients.
10 years of coding experience
15 years of employment as a software developer
MS, Computer Science, MS, Computer Science at Pennsylvania State University
English
Stackoverflow
357reputation
40kreached
18answers
4questions
Github Skills (48)
watson10
slack-bot10
facebook-messenger10
botium10
testing10
audio-files10
bots10
google-assistant10
alexa-skills-kit10
voice-assistant10
telegram10
siri10
slack10
discord-bot10
telegram-bot10
Programming languages (5)
Github contributions (5)
IBM/watson-stt-wer-python
Jun 2021 - Nov 2022
Utilities for transcribing a set of audio files with IBM Watson Speech to Text (STT), then analyzing the error rate of the STT transcription against a known-good transcription
Contributions:37 reviews, 17 commits, 39 PRs in 1 year 5 months
audio-filesibm-watsonspeech-to-textwatson
andrewrfreed/ConversationalAI
Aug 2020 - Oct 2021
Site for the book "Conversational AI" (formerly titled "Creating Virtual Assistants", published through Manning.com
Contributions:12 commits, 22 pushes, 1 branch in 1 year 1 month
conversational-ai
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